What types of data do we collect?
Zsilt collects the following data from website visitors and customers on the website zsilt.nl.
- Phone number
- Email address
- Order details
- Payment and invoice details
Zsilt collects this personal data when website visitors sign up to the newsletter or purchase something, register and use our website.
What do we do with the personal data?
Purchase Agreement: Your personal data will be uses to close a Purchase Agreement. This includes delivering the products and taking care of the payment. We only use personal data that is necessary to close this Purchase Agreement.
Communication: Your personal data is used to communicate about orders or matters that are important when using an account, the website or when dealing with complaints and returns
Marketing: Your personal data is used when sending our newsletters, which you have signed up for on our website. We will always ask for permission when it comes to using email information for marketing purposes, except for deals and (similar) products that have been ordered with us before. The customer will always have the opportunity to unsubscribe from the newsletter.
Customer Service: Your personal data will be used when you’re making use of our customer service.
Market Research: Your personal data will be used to execute our market research and develop new products and services.
Are my personal details being shared with others?
Zsilt shares personal data with a few different partners to make selling the products possible.
- Mollie B.V (online payment platforms)
- Exact B.V (online administration platform)
- Mailchimp B.V (online newsletter platform)
How is my personal data secured?
We have taken, in compliance with GDPR, technical and organisational security measures to protect the personal data we record against any loss or unlawful processing.
Does a customer profile exist with my data?
We can combine the customer information that you have provided us with to create a customer profile. When you make an account, purchase something or provide us with personal data in any other way, we can combine this data. For example, your age, gender, postal code, types of product, the amount spent and the online user data of your visit to our website. We do this to gain insights into our customer base and offer products/services better targeted to you. If you don’t want to agree to this, then there are a few different options (see: what are my rights?).
What kind of retention period is applied?
We will store your personal data no longer than is strictly necessary for the end goal of the process. We remove your personal data if you haven’t purchased any of our products or visited our website in 1 year. If you have signed up to our newsletters and informed us you would like to receive newsletters from us to your email, we will keep your data until you unsubscribe from the newsletter. After the expiry of the review period, your personal data will be removed from our systems. The data will then be anonymized and used for purposes such as market research, development of products and services and any other general purposes related to business operations.
A cookie is a small text file that is placed on your device during a visit to our website. This text file allows data, sometimes personal data, to be saved or retrieved. This means that when you visit our website again later you can be recognized based on this text file. We use the following cookies on our website:
These cookies ensure that our website functions properly. This includes:
- Saving and recording the products you add to your shopping basket
- Sending over a reminder in case the order is not completed properly so that you don’t lose your products in the shopping cart
- Saving your browser settings to ensure that you can view our website on your screen the best way possible
- The opportunity to record your log-in details so that you don’t have to enter them each time you visit our website
These are used to analyse the website and any related data, with which we can optimise the website. We are using the online tool Google Analytics for this. Google can provide this information to third parties if Google is required to do so by law, or if third parties process these data on behalf of Google. We have not given Google permission to share this information.
Third-party marketing cookies
Personal offers, preferences and interest cookies
Our website places cookies to record your preferences based on your surfing behaviour on our website and to give you a personal experience and provide you with personal offers on the website or with newsletters.
In the content of our website, links could come up to websites of third parties, such as other providers. We do not have any influence on these websites and take no responsibility for the content of these websites to which these links refer to. We advise you to study the available information on your privacy protection on the website itself.
What are my rights?
You have the right of access to your personal information and/or to ask for improvements, additional information, erasure or protection. If you have questions, remarks or complaints about the use of personal data, you can always contact us at firstname.lastname@example.org.
Can we adjust our privacy statement?
Yes, we can adjust our privacy statement and that’s why we advise you to check this page on our website regularly.
The information on this website is gathered with the utmost care. Even if Zsilt aims to keep this information as up-to-date, complete and accurate as possible, no rights can be derived from this website. It is not permitted to copy and/or change any content on this website.
Zsilt accepts no liability for the content, functioning or existence of the websites to which visitors are directed to with links, neither for the products and/or service that are offered on these websites.
Zsilt accepts no liability for any direct or indirect damage resulting from possible errors/faults on this website. Adjustments can be introduced without notice. Rates and conditions may be subject to change.