Return Policy

We can’t imagine why, but it could happen that you’re not satisfied with the Zsilt products you have received. Perhaps you expected something else or the product arrived damaged, but what seems the most likely – your sister already bought the same present for your nephew or niece. No problem, you can return Zsilt products with 14 days, you’ll find the conditions below:

Conditions

• You can cancel your purchase within 14 days
• This cancellation period of 2 weeks starts from the day you received our products
• We will ask you to give us a reason for why you’d like to return the products. Would you rather skip this part? Not a problem.

Returns

• Fill this form in, print it out and add it to your return shipment
• Return the Zsilt product in the original condition and packaging within 14 days
• You pay for the shipment costs of the return
• We don’t charge any extra costs for the return of products
• When we’ve received the product, the amount will be transferred to your bank account within 14 days. Besides the complete purchase price, we will also transfer the shipment costs of the return.